Personal Data Protection

Texi66 Privacy Policy – Our Commitment to Your Data

Your privacy is our priority. This document transparently explains how texi66 collects, uses, protects, and respects the personal information of every member on our platform.

Last Updated: 1 January 2026 | 256-bit SSL Protected
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1M+
Member Data Protected
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PDPA
Legal Compliance

Six Core Pillars of texi66 Data Protection

Every decision regarding your personal data is made based on six core principles that form the foundation of texi66's privacy commitment.

Full Transparency

We clearly explain what data is collected, why it is needed, and how it is used. There are no hidden policies or data collection without your knowledge.

Purpose Limitation

Your personal data is used only for the purposes stated in this policy. We do not use your data for any other purpose without obtaining fresh consent from you.

Integrated Security

Texi66's security system employs 256-bit SSL encryption, multi-layered firewalls, and round-the-clock active monitoring to keep your data safe from external threats at all times.

Data Minimisation

We only collect data that is genuinely necessary to provide our services. Irrelevant data is not collected, and data that is no longer needed is securely disposed of.

Data Accuracy

You have the right to update your personal information at any time. texi66 ensures the data we hold is accurate and up to date to avoid any confusion or inconvenience.

Control in Your Hands

You have full control over your personal data. We provide a simple mechanism for you to access, correct, or request deletion of your data at any time.

Quick Summary
Data encrypted with 256-bit SSL
No data sales to third parties
Full compliance with Malaysia's PDPA
You can delete your account at any time
24/7 privacy support available

1 Introduction

Texi66 ("we", "Platform") takes the privacy of every member who entrusts us with their personal information extremely seriously. This Privacy Policy ("Policy") describes how we collect, store, use, and protect your personal data when you access the texi66 platform via our website, mobile app, or any of our official channels.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards for personal data protection. By registering for or using the texi66 platform, you consent to the collection and use of information as described in this Policy.

This Privacy Policy is to be read together with texi66's Terms and Conditions. In the event of any conflict between the two documents regarding privacy matters, this Privacy Policy shall take precedence.

We encourage you to read this document carefully. If any section is unclear or you would like further explanation, the texi66 support team is available to assist you at any time via our platform's live chat.

2 Data We Collect

Texi66 collects several categories of personal data to enable us to provide a secure, seamless, and high-quality service to all members. The table below outlines the types of data we collect:

Data Categories Example Information Requirements
Personal Identity Full name, date of birth, IC/passport number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account number, digital wallet details, transaction records Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Login records, game history, platform activity Automatic
Cookie Data Page preferences, login sessions, language settings Options

We do not collect sensitive information such as biometric data, medical records, or religious information unless required by law or with your explicit consent.

3 How Data Is Collected

Texi66 collects your personal data through several primary channels:

3.1 Information You Provide Directly

This includes information you provide during account registration, KYC verification, withdrawal requests, communications with our support team, and participation in promotions or surveys.

3.2 Automatic Collection

When you use the texi66 platform, our systems automatically record technical information such as your IP address, device type, login time, pages visited, and session duration. This data is essential for security, fraud detection, and improving the user experience.

3.3 Cookies and Tracking Technologies

Texi66 uses first-party cookies to store your session preferences and ensure a seamless experience on the platform. You can manage cookie settings via your web browser; however, disabling certain cookies may affect specific platform functions.

3.4 Trusted Third Parties

During identity verification and payment processes, we may receive information from service providers we work with — such as payment processors FPX, Touch 'n Go, and DuitNow — for the purpose of verifying your transactions and identity.

4 Data Usage

Texi66 uses your personal data for the following purposes, which are lawful, necessary, and directly related to the provision of our platform services:

  • Account Management: Create, verify, and manage your member account.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and accurately.
  • KYC Verification: Meet legal requirements related to identity verification and anti-money laundering.
  • Platform Security: Detect and prevent fraud, hacking, duplicate accounts, and other suspicious activity.
  • Customer Support: Handle enquiries, complaints, and assistance requests from members.
  • Service Communications: Send notifications related to accounts, transactions, promotions, and important platform updates.
  • Service Improvement: Analyse usage patterns to improve platform functionality and user experience.
  • Legal Compliance: Fulfil legal obligations, regulatory requirements, and applicable court orders.

texi66 does not use your personal data for third-party advertising, credit assessment, or any purpose unrelated to the provision of our platform services.

5 Data Sharing

Texi66 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations in which we may need to share your information:

5.1 Trusted Service Providers

We work with selected third-party companies to help us operate the platform — including payment processors, KYC service providers, security auditing firms, and cloud service providers. All partners are bound by strict data protection agreements and may only use your data for purposes we have specified.

5.2 Legal Requirements

Texi66 may disclose your personal data when required by law, including compliance with court orders, law enforcement agency investigations, or the requirements of relevant regulatory bodies. In such situations, we will notify you unless prohibited from doing so by law.

5.3 Business Transfers

Should texi66 be involved in any merger, acquisition, or sale of assets, your personal data may be transferred as part of those business assets. We will provide advance notice and ensure the receiving party upholds privacy standards equal to or higher than our own.

All data sharing with third parties is subject to binding confidentiality and data protection agreements. texi66 is responsible for ensuring those third parties handle your data with the same level of protection.

6 Data Security

Texi66 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction.

6.1 Encryption

All data transmitted between your device and texi66's servers is encrypted using TLS 1.3 protocol with 256-bit SSL encryption. Data stored in our databases is also encrypted using AES-256 encryption to ensure layered security.

6.2 Access Controls

Access to members' personal data within texi66 staff is restricted on a strict need-to-know basis. All staff with access to sensitive data are subject to mandatory privacy training and binding confidentiality agreements.

6.3 Active Monitoring

Texi66's security monitoring system operates 24/7/365 to detect any suspicious activity, intrusion attempts, or anomalies in data access patterns. Any security incident is addressed immediately by our cybersecurity team.

6.4 Regular Security Audits

Texi66 conducts regular internal and external security audits to identify and address any vulnerabilities in our systems. Penetration testing is carried out at least twice a year by independent security firms.

7 Data Retention Period

Texi66 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by Malaysian law.

  • Active account data: Retained for the duration of the active account and up to 7 years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's anti-money laundering legal requirements.
  • Security logs: Retained for 12 months for security incident investigation purposes.
  • Support communication data: Retained for 3 years after case resolution.
  • Cookie data: Expiry varies by cookie type — session cookies expire when the browser is closed; persistent cookies expire after a set period.

When data is no longer needed, texi66 will securely dispose of it using recognised data destruction methods to ensure it cannot be recovered or accessed again.

8 Cookies and Tracking Technologies

The texi66 platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Gather information about how you use the platform to help us improve its performance and functionality.
  • Functional Cookies: Store your preferences such as language settings and display options to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for continuous improvement purposes.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect specific functions of the texi66 platform and we cannot guarantee all features will work as normal.

9 Your Rights

As a texi66 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe:

Your Rights Over Personal Data

Texi66 respects and facilitates the exercise of all rights listed below. Contact our team to submit any request relating to your personal data.

Right of Access

You have the right to request a copy of the personal data texi66 holds about you. We will provide this information within 21 business days from the date your request is received.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction at any time through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your personal data, subject to texi66's legal obligations to retain certain records for the period prescribed by law.

Right to Object

You have the right to object to the processing of your personal data for specific purposes such as direct marketing. Your objection will be actioned within 7 business days.

Right to Restriction of Processing

In certain circumstances, you may request that texi66 temporarily restrict the processing of your data — for example, while you are disputing the accuracy of that data.

Right to Data Portability

You may request that your personal data be provided in a structured, machine-readable format so you can transfer it to another platform as needed.

10 Minors

The texi66 platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data of underage individuals. Should we discover that personal data of an underage individual has been collected without our knowledge, such data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe your child has registered an account on texi66, please contact us immediately so we can take appropriate action to protect the child's best interests.

texi66 takes child protection very seriously. Our KYC process is designed to detect and reject registrations by underage individuals. Please refer to the Responsible Gaming page for more information.

11 Privacy Policy Amendment

Texi66 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. All amendments take effect upon publication of the latest version on this platform.

For significant amendments that affect how we use your personal data, we will provide advance notice via:

  • In-platform notifications on texi66 upon login.
  • Email to the address registered in your account.
  • A clear notice on the main Privacy Policy page.

The "Last Updated" date at the top of this document indicates when this Privacy Policy was last revised. Your continued use of the texi66 platform following the publication of any amendment constitutes your acceptance of those changes.

We recommend you review this page regularly — at least once every three months — to stay informed about how we handle your personal data. Previous versions of the Privacy Policy can be requested from our support team.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how texi66 handles your personal data, we provide several channels for you to reach us:

  • Live Chat: Available 24/7 directly on the texi66 platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] (response within 3 business days for privacy and data protection enquiries)
  • General Support Email: [email protected] (response within 24 hours for general enquiries)
  • Telegram: Reach our agents via the official texi66 Telegram channel for immediate assistance.

For formal requests relating to personal data rights (access, correction, deletion, or portability), please submit a written request to our privacy email, including your account number, the type of request, and a valid identification document. We will process your request within the timeframe stipulated by Malaysia's PDPA.

This document is the latest version of the texi66 Privacy Policy, effective 1 January 2026. We are committed to maintaining the highest privacy standards to protect the trust of every member on our platform.

Your Data Is Safe with texi66

Join over 1 million members who trust texi66 as their safe, fair, and transparent online gaming platform. Register today and enjoy a gaming experience free from privacy risks.

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